
Hard Reset:
- Press and hold the Volume Down + “R” in Qwerty Key + Power key.
- Continue to hold until you see the “Android system recovery” screen, then release all keys.
- Press the Volume Down or Left Arrow until “wipe data/factory reset” is highlighted.
- Press the Home Key to execute the highlighted one.
- Press the Volume Down or Left Arrow until “Yes – delete all user data” is highlighted.
- Press the Home Key to execute the highlighted one.
- Once finished, and returns to the main recovery menu.
- Press the Volume Down or Left Arrow until “reboot system now” is highlighted.
- Press the Home Key to execute the highlighted one.
Master Reset:
- Tap the Menu key
- Tap Settings
- Scroll to and tap Privacy
- Tap Factory data reset
- Read the message about erasing data
- Tap Reset phone
- Tap Erase everything

